Delivery
FREE UK delivery on orders over £100*
Orders are sent by Royal Mail or courier depending on the size and length of your items.
*Exclusions apply to some large and specialist items.
View full delivery details
Returns
Returning an item is no problem. If an item is the wrong size or simply not what you were expecting, you can return it for a full refund as long as it is still in its packaging with tags, undamaged and unused.
Custom-made products, such as rope cut to a specified length, will be reviewed on a case-by-case basis and returns accepted wherever possible.
If you would like an exchange, simply return the original item and place a new order through the website. We will refund the original item once it has been received.
Returning an item
Please contact us within 28 days of placing your order, quoting your order number, to let us know you intend to return an item.
Email: [email protected]
Telephone: 01324 861 756
Please include a covering note with your return and we recommend using a tracked or signed-for delivery service.
Refunds cover the cost of the returned item(s), but not postage costs.
Return address:
Sailingfast
The Stables, Farrenridge, Avonbridge
Falkirk FK1 2HN
